Navigating your DYNE subscription and billing setup is crucial for unlocking the full potential of the platform. Whether you're new to DYNE or looking to fine-tune your existing setup, this guide will walk you through managing your plan, updating payment information, and customizing your subscription for maximum efficiency across your restaurant operations.
1. Getting Started with DYNE
For new users exploring DYNE, the "Get Started" form offers a seamless entry with a 14-day free trial of the Drive tier features, providing a hands-on experience of DYNE's capabilities.
2. Accessing Your Subscription Settings
Existing customers can easily access their subscription details by navigating to the profile section via the settings icon, where options for managing plans are readily available.
3. Secure Payment Processing with Stripe
DYNE partners with Stripe for secure and reliable payment processing, ensuring your credit card information is safely handled outside of DYNE’s direct access.
4. Updating Payment and Shipping Information
The platform allows for effortless updates to your billing and shipping details, ensuring continuous service access and accurate information across locations.
5. Subscription Flexibility
DYNE offers flexibility in subscription management, including options for upgrading tiers from Drive to Grow to Expand, and adding new locations or team seats.
6. Centralized Location and Team Management
With DYNE, managing multiple locations and teams is straightforward. The platform supports granular control over services across all locations, ensuring that your entire organization benefits from DYNE’s comprehensive features.
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7. Seamless Team Addition
Adding team members to specific locations is made simple on DYNE, facilitating efficient staff management and access control.
8. Support and Assistance
DYNE’s dedicated support team is available to assist with any billing-related inquiries, ensuring that you can focus on running your restaurant without administrative hassles.
Email [email protected] for support.
9. Staying Updated with New Features
Keep an eye on the platform for new product updates and features designed to enhance your DYNE experience, offering more value at a better cost. Please follow our blog for the latest updates. You can also contact [email protected] to learn more about joining our beta program and to request new features.
By following this guide, restaurant owners and managers can effectively manage their DYNE subscription and billing settings, ensuring a smooth operation tailored to their business needs. DYNE’s platform is built to support your growth, offering a range of customizable options to fit your restaurant's scale and ambition. For further assistance or to explore more about optimizing your DYNE setup, reach out to our support team or visit our help center.